Frequently Asked Questions
Everything you need to know about your BodyFirm journey.
Are The BodyFirm products suitable for sensitive skin?
Yes, our formulations are dermatologically tested and prioritize clean, non-irritating ingredients. However, we always recommend performing a patch test on a small area before full application.
How long does shipping take?
Orders are processed within 24-48 hours. Standard shipping typically takes 3-5 business days within the continental US, while international shipping may take 7-14 business days.
Do you test your products on animals?
Absolutely not. The BodyFirm is 100% cruelty-free. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product (even if opened) within 30 days for a full refund or exchange.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.